At Granny Pickles, we take great care in ensuring that your favorite homemade pickles are delivered to you safely and on time. Please read our shipping policy to understand how we handle order fulfillment and delivery.
1. Order Processing
- All orders are processed within 0–7 business days after successful payment.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping & Delivery
- We partner with reliable courier services to ensure smooth and secure delivery of your orders.
- Delivery timelines may vary based on your location, courier availability, or external conditions like weather.
3. Shipping Charges
- Once your order is shipped, you will receive an email or SMS with tracking information.
- You can monitor your shipment status through the courier’s tracking link.
4. Order Tracking
- Once your order is shipped, you will receive an email or SMS with tracking information.
- You can monitor your shipment status through the courier’s tracking link.
5. Incorrect Address / Non-Delivery
- Please ensure that all shipping details are correct at the time of placing the order.
- Granny Pickles is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
- If a package is returned to us, additional charges may apply for re-shipping.
6. Damaged or Lost Packages
- If your order is damaged or lost during transit, contact us within 24 hours of delivery. Please include photo proof of the damage.
- We will investigate the issue and offer a suitable resolution, such as a replacement or refund.
7. Packaging
- Every jar of pickle is securely packed to preserve freshness and prevent damage during transit.
8. Contact for Shipping Queries
For any shipping-related assistance, feel free to contact us:
📧 reachus@grannyspickles.com
đź“Ť Gunadala, Vijayawada, Andhra Pradesh, India
đź“ž +91 77806 87784